Every refund is a failed negotiation.

Recoup turns your return page into a second checkout. Exchanges, store credit, and the data to stop returns at the source.

Choose Resolution
Refund
Return for full refund
Exchange
Swap for a different item
Store Credit
Get credit for future orders
Recommended

Your return page is a second checkout.

Customers find their order, select items, choose a resolution, and submit. No emails, no tickets, no waiting. You keep the revenue.

1
Find Order
2
Select Items
3
Choose Resolution
4
Done
Premium Wool Jumper - Navy / L
SKU: WJ-NVY-L · Qty: 1
Too small
Leather Weekend Bag - Tan
SKU: LB-TAN-01 · Qty: 1
Changed mind
Silk Scarf - Burgundy
SKU: SS-BUR-01 · Qty: 2
Damaged on arrival

They wanted to leave. 40% stayed.

$12,480
Revenue Retained
67%
Chose Exchange or Credit
2.1min
Average Resolution Time

The return that paid for itself.

Every request lands in your WooCommerce dashboard. Approve, process, or override in one click. No spreadsheets, no email chains.

Return Requests
Customer
Order
Type
Status
Amount
Sarah Mitchell
#1847
Store Credit
Approved
$89.00
James Chen
#1843
Exchange
Processing
$145.00
Emma Rodriguez
#1839
Refund
Pending
$62.50
Tom Baker
#1835
Store Credit
Approved
$210.00
Priya Sharma
#1831
Exchange
Approved
$78.00

See why they're really returning.

Patterns hide in return data. Recoup Pro surfaces the reasons, products, and revenue impact so you can fix the root cause.

Top Return Reasons
Too small
34%
Changed mind
24%
Damaged
16%
Wrong item
11%
Other
15%
Revenue Impact
January
February
March
Refunded Retained
Most Returned Products
Wool Jumper - Navy
23
Silk Scarf - Burgundy
17
Leather Belt - Black
12
Cotton Tee - White
9
Denim Jacket - Indigo
7

Simple, honest pricing.

Free
£0
Free forever
  • Self-service return portal
  • Refund processing
  • Admin dashboard with status tracking
  • Email notifications
  • Customisable return reasons
  • Guest order returns
  • HPOS compatible
Install Free
Professional
$9.99/mo
or $99/year (save 17%)
  • Everything in Free, plus:
  • Exchange flow (convert refunds to new sales)
  • Store credit wallet with bonus incentive
  • Return analytics dashboard
  • Revenue impact reporting
  • Auto-approve rules
  • Photo uploads and restocking fees
  • CSV export and priority support
Start 14-Day Free Trial